What is the difference between a holding tank and a septic tank?

A Holding tank does not allow for any of its contents to leach away into the ground, unlike a septic tank that uses a leaching field to distribute waste water back into the ground.


How often should my septic tank be pumped?

Whether your septic tank should be pumped depends on the size of the tank and the number of people using the plumbing system in your home, cottage, or business. The Ministry of the Environment’s general rule is that septic tanks should be inspected regularly and pumped every 3-5 years. If you are unsure when the septic tank was last pumped, the best thing you can do is to have it pumped then our service technicians can recommend a maintenance schedule for you.


How can I prepare my tank for a pump out?

  • Make sure the access lids located at either side of the tank are completely uncovered. Our qualified staff will remove them at the time of the pump out.
  • Have a garden hose accessible if possible.
  • Have it easy for the driver to access the tank (move vehicles + clear a path to the tank)


How often should my holding tank be pumped?

There is no definitive answer as to how often holding tanks should be pumped. But Wally’s Flower Wagon can assist you in making an informed decision. Generally, a holding tank needs to be pumped every 2-6 months for a permanent residence.


How do I know if my holding tank is full?

Some holding tanks have an alarm that will let you know, as long as it’s been kept in good repair. Dip sticks (improvised by owners) can also help to determine how full the holding tank is.


What shouldn’t go in my tank?

Anything non-biodegradable should not go in the tank. Materials such as cooking oils and fats, diapers, feminine products, sanitary napkins, condoms, paper towels, facial wipes, cat litter, plastics, cigarettes. Coffee grounds, eggshells, and other kitchen wastes, should never be put into the septic system. You should also avoid the use of in-sink garbage disposal units.


What can I do to maintain my septic system?

You can flush a 1/4 cup of yeast once per month to create good bacteria in your septic system. You can use any yeast, and you might as well buy it in bulk to lower your costs. Most off-the-shelf septic system products are simply yeast and filler.
You can also make sure to have your septic tank pumped regularly. Be sure to clean your filter at least once per year if you have a filter


Can my home inspector give my septic tank a proper inspection?

No. Septic tank inspectors must be certified by the Ministry of the Environment and recognized by the municipality the property is in. If they aren’t, your septic inspection will not be compliant with the law.


Who should I call about septic problems?

If your septic system is not working, Wally’s Flower Wagon would be able to identify the nature of the problem and recommend further action. We are fully licensed and certified by the Ontario Ministry of The Environment (MOE). You may also want to contact the local agency which enforces the Ontario Building Code requirements for septic systems. If a septic system needs a significant repair or replacement, it will be one of these agencies which will have to issue a building permit and inspect the work once it is completed. You can find these agencies listed online or phone your City’s toll-free line to connect with the right person.

Do you offer any discounts?

Yes we do if you book 2 or more pump outs in the same area at the same time. For example if you and your neighbour book together you both save $25 off each pump out.